AMAG Symmetry Scoop – July 2023

AMAG President Teases Big Things To Come In Next Generation Of Products


AMAG Technology President, David Sullivan

A pioneer in the access control sector since 1971, AMAG Technology is looking to the future and the next generation of products that will expand its services to customers.


“In our vision, we have advanced approaches that will not only provide our partners with advanced technologies but also ones that are easier to install with tools to expand their services,” says David Sullivan, who was appointed President of the venerable access control company in September 2022.


New Challenges At AMAG

Sullivan brings a new outlook to the AMAG business, a part of Allied Universal, and a new vision to lead the company into the future.


We caught up with David Sullivan to discuss his new challenges at AMAG and the journey ahead as the company looks to the future.


Q: How does your background inform your approach to leading AMAG?


David Sullivan: With the exception of only a few short years, my career has been in access control. I have experience with several systems and have had the privilege to manage several successful access control companies.


As a result, I bring a great deal of experience into my role at AMAG. I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry.


Q: How would you describe AMAG’s journey over the last several years and how do you see the future?


Sullivan: Prior presidents of AMAG always shared their leadership vision and direction with senior leaders located in the United Kingdom. This had an impact on the full direction of the business, sometimes limiting its ultimate success.


Before I became a part of AMAG, these senior leaders that were located in the UK retired, placing for the first time the full management responsibilities of the president. This has allowed me to integrate the business into a single team, with single objectives, and a single vision. We expect to begin to reveal this new vision in the coming weeks. We are excited about the future of AMAG and believe we will surprise the industry with our new products and approach in the coming months and years. Read the entire interview on


NEC EOL Express Cluster V3.3; Upgrade to V4

NEC has announced the discontinuation of the sales of ExpressCluster x R3 software. ExpressCluster is a software solution for High Availability and Remote Disaster Recovery that prevents data loss and protects an IT system.


Support for NEC ExpressCluster V3.3 will end on December 31, 2024. AMAG will support NEC 4 and higher.


Please contact AMAG Technology Professional Services at to transition to NEC 4.


AMAG Technology Welcomes Roland Fournier as Vice President, Product Management


AMAG Technology Vice President, Roland Fournier

AMAG Technology announces the hiring of Roland Fournier as Vice President, Product Management. The Vice President, Product Management will serve as the Lead Product Officer of AMAG Technology and is responsible for the vision, development and strategy of all Symmetry™ products.


Fournier will oversee the design and manufacturing planning of the AMAG product portfolio, defining our product direction in line with our strategic goals. In leading our product team, Roland will ensure that AMAG’s products are leading-edge and competitively positioned, enhancing our already strong product portfolio. Read more.


AMAG Technology Appoints Pascal De Zitter as VP of Security & Information Management Solutions

AMAG Technology expands executive leadership team with another new role


AMAG Technology Vice President of Security & Information Management Solutions

AMAG Technology has hired Pascal De Zitter as the new Vice President of Security & Information Management Solutions (SIMS). This is a newly created role designed to develop, implement and lead a new, soon-to-be-established solutions delivery team.


In this pivotal role, the VP of SIMS will generate new opportunities for both our Symmetry CONNECT Identity Management and Symmetry Control Room solutions. This strategic step is in line with AMAG’s overarching goal to drive more opportunities for our channel partners and transform how we conduct business. Our goal is to deliver exceptional value to our customers and solidify our position as an industry leader. Read more.

Microsoft® Security Updates & Symmetry Systems Requirements

The Microsoft® Security Update statements are available on the Partner website. Go to Technical Bulletins/Microsoft Security Updates and look for the July 2023 versions. Microsoft Security Updates are available for:

  • v8.x

  • v9.x

  • Hosted Systems

These updates document the Microsoft patches that have been evaluated against supported Windows and Server platforms for Symmetry versions v8.x, v9.x and hosted systems. We are no longer updating the V7.0.1 patch testing due to Microsoft withdrawing free OS support.


Holidays 2023

UK Office

August 28, Bank Holiday

December 25, Christmas Day

December 26, Boxing Day


US Office

September 4, Labor Day

November 23, Thanksgiving

November 24, Day after Thanksgiving

December 25, Christmas Day

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