AMAG Technology – Why Software Support Agreement (SSA)


Why Software Support Agreement (SSA)
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Why do organizations need an SSA?

A Software Support Agreement (SSA) protects your security investment. Like insurance, you hope you never need it—but when issues arise, an SSA prevents unexpected costs, downtime, and budget overruns.

Without an SSA, every software update, system fix, and emergency support call becomes an unplanned expense. That uncertainty increases risk and makes long-term budgeting more difficult.

An SSA helps organizations:

- Control support costs
- Reduce operational and compliance risk
- Keep systems current without surprise expenses
- Maximize the lifecycle value of their Symmetry™ system

An SSA isn’t just support—it’s risk mitigation and cost governance.

Learn more at amag.com and portal.amag.com