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Mobile Solution

Centralized, Frictionless Setup and Customizable Questionnaire support Return to Work Strategies


The Symmetry Mobile credential management platform delivers a cost-effective and convenient solution for organizations using mobile devices or physical credentials to gain access to secured doors. Frictionless setup of a mobile credential eliminates the need to physically interact with the security team or visit a badging office. The Mobile Credential Portal allows central management of the credentials, photos and devices remotely. New users receive an email notification inviting them to use the app. Once they have downloaded the app, they scan the QR code provided in order to register their credential. Users capture a photo and are ready to go. Symmetry Mobile and the Symmetry Blue Bluetooth reader integrate with Symmetry Access Control, and is capable of integrating with other access control systems, making it an ideal solution for Enterprise users deploying more than one system.

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Customizable Questionnaires

Organizations can now require employees to fill out a customizable questionnaire on their smartphone before being allowed access into a building. Upon successful completion, their physical or mobile credential will be enabled for a specified period of time, for example, one day. If the form is not completed successfully, the credential will expire and the employee will be denied access to the facility. Email notifications can be sent to managers for visibility.

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Reduce Costs by
Eliminating Physical Credentials

The Mobile Credential Portal is available as a hosted or on-premise solution. Organizations centrally configure what devices are used and the read range for each type of device and operating system. Block unapproved or specific device types. 


Organizations can add users manually or import from Symmetry Access Control or another system. Invite prospective credential holders to register via email. Automated enrollment eliminates the need to go into the badging office. Customize the credential approval process so that organizations must approve photos before the user credentials are activated.


A virtual credential in the mobile app displays a person’s name and photo for identification purposes, similar to a normal badge. Scanning a barcode on the app’s virtual badge provides a touchless method for security officers to authenticate an individual’s access rights on-site. Store multiple virtual credentials in the mobile app’s digital wallet for use at different locations and across different access control systems. 

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Symmetry Mobile supports COVID-19 and Return to Work guidelines by promoting physical distancing and frictionless setup

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Mobile app can run in the background

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Controls Access 

Customized questionnaire controls access and reduces liabilities.

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An audit trail tracks responses, ensuring compliance.

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Organizations determine how often employees fill out the form.

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Mobile Forms functionality can be used in conjunction with physical and/or mobile credentials. 

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Compatible with Symmetry Blue readers, supporting organizations transitioning to a fully mobile solution.

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Use Mobile Form functionality with virtually any existing Symmetry Access Control system

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Use a PIN code or biometric template (fingerprint or biometric) to unlock the credential (not the phone)

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Door read and unlock time is less than 1.2 seconds

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Easy Download

Available for iOS and Android devices

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Supports multiple languages

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Optional theming and company logo customization 

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