What is an SSA? A Software Support Agreement (SSA) protects your security system investment over the long term. Technology environments constantly change—operating systems update, browsers evolve, and integrations shift. An SSA ensures your Symmetry™ system remains supported, compatible, and secure as those changes occur. Without an SSA, even minor issues can lead to downtime, emergency … Read more
Symmetry Site Support Agreement, click to download.
At AMAG Technology, we understand that our larger, more complex customers require more than standard support — they need a trusted advisor. That’s where our Platinum Account Program comes in. This exclusive program provides customers with a dedicated Platinum Account Manager who delivers a personalized, proactive, and strategic approach to support. From navigating compliance challenges … Read more