Investigate and Resolve Incidents
Symmetry Incident Management
Security and safety incidents occur everyday at the workplace, and organizations must proactively investigate and manage them before they escalate into unmanageable and sometimes public predicaments that impact their brand and reputation. Whether it’s a defective light bulb in a parking garage or an active shooter situation, incidents must be properly managed, investigated, analyzed and documented so companies can take the appropriate actions. Understanding how security officers conduct activities throughout the day can help an organization create efficiencies and save money.
Efficiently Manage Investigations
Understand how events unfold through configurable questions, instant notifications, Computer-Aided Dispatch and intelligent narratives with site-specific documentation, images and videos.
Make Smarter Decisions
Understand the implications of each action taken during and after every event, allowing you to make informed, data-backed business decisions across resources, staffing and reporting.
Highly Configurable
View pertinent data to see more of what’s important to you in one place.
Efficient Workflows Save Money
Outline workflows that align with corporate policies eliminating costly inconsistencies and inefficient communications.
Audit Trail
Provides a clear audit trail with documentation for event-related incidents
Capture Critical Information
Capture site-specific information using geospatial analysis, perform assessments and notify teams of risk.
Repository
Keep floor plans, images and other site-specific details in one place.
Access Control Integration
Integrates with Symmetry Access Control, allowing alarm events in Symmetry Access Control to be automatically added as events in the Incident Management System.