AMAG Symmetry Scoop – April 2023


AMAG Technology Celebrates Top Performing Resellers

AMAG Technology recognized its top-performing resellers at its annual Eagle Awards reception on Wednesday, March 29 in Las Vegas. The reception honored its top-performing resellers for 2022. The resellers were presented with an award and recognized for their exceptional sales performance and growth in selling AMAG’s Symmetry™ Security Management solutions.


“We are excited to recognize our top performing partners, and appreciate their partnership and commitment to AMAG Technology,” said AMAG Technology President, David Sullivan. “Instilling a customer-first culture is at the forefront of my mission as president, and our entire organization continues to work hard to support all of our channel partners to the greatest extent possible.” See the list of winners.


AMAG Technology Releases Symmetry Access Control v9.4.51

AMAG Technology has released Symmetry v9.4.51. Several new features and enhancements are included in this release, some of which are highlighted here. Please see the full release notes for a complete list of changes and fixes. You can find the release notes on the Software Download Portal which you can access from the AMAG Partner Site.


AMAG Exhibits at The Security Event

AMAG Technology at The Security Event in Birmingham NEC

Visit AMAG Technology next week at The Security Event in Birmingham NEC. Stop by stand 4L/50 to see what is new with Symmetry. Contact Mark Williams, Chris Parry or Philip Verner to schedule a demo.



Symmetry CONNECT adds More Access Request Workflow Options and a Way to Manage Unknown Cardholders

The newest versions of Symmetry CONNECT Identity Management add additional workflow options for access requests including access to be able to be approved by only a manager. Also added is the ability to manage unknown cardholders which are cardholders in Symmetry but not in CONNECT. Read the full blog.


AMAG ProServices Supports End of Life for Windows Server 2012/R2

Windows Server 2012 End of Life; AMAG Technology Professional Services Can Help

Need to upgrade from Windows Server 2012 or 2012 R2? AMAG can help! Our Professional Services team is equipped to help you upgrade your server quickly and efficiently. AMAG ProServices will:

  • Upgrade your Operating System

  • Upgrade Symmetry and all Clients

  • Migrate your system to a new server(s)

  • Deliver a plan and oversight to execute your project from beginning to end

  • Provide implementation and post-implementation support

Don’t wait! Windows Server 2012 / 2012 R2 support ends October 10, 2023.


Contact ProServices today for a quote on how we can help at


Vote for AMAG Technology


Vote for AMAG Technology Data Centre Facilities Vendor of the Year



AMAG has been nominated for the Data Centre Facilities Vendor of the Year 2023 award, and we need your help to secure the win! If you have a professional email address, please click HERE and cast your vote for us. We’re dedicated to providing top-tier security and performance, and we want to continue revolutionizing the industry with your support. Vote for AMAG today!


Reader Obsolence of 848 and 849 Readers

The manufacture of these readers has now ceased due to component obsolescence. These readers remain available to buy while stocks last. Based on normal sales of these models, we estimate all remaining stock will be consumed by the end of 2024. Contact your sales representative with any questions.


Show Wrap-Up for ISC West and Expo Seguridad

Thank you for visiting our booth at ISC West in Las Vegas and Expo Seguridad in Mexico. It was great to see so many friends, customers and partners in person, and participate in panels at both events.


Microsoft® Security Updates & Symmetry Systems Requirements
The Microsoft® Security Update statements are available on the Partner website. Go to Technical Bulletins/Microsoft Security Updates and look for the March and April 2023 versions.

Microsoft Security Updates are available for:
Hosted Systems

These updates document the Microsoft patches that have been evaluated against supported Windows and Server platforms for Symmetry versions v8.x, v9.x and hosted systems. We are no longer updating the V7.0.1 patch testing due to Microsoft withdrawing free OS support.


Holidays 2023
UK Office
May 1, Bank Holiday
May 8, King’s Coronation
May 29, Bank Holiday
August 28, Bank Holiday
December 25, Christmas Day
December 26, Boxing Day

US Office
May 29, Memorial Day
July 4, Independence Day
September 4, Labor Day
November 23, Thanksgiving
November 24, Day after Thanksgiving
December 25, Christmas Day



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