|AMAG Technology, an access control, IP video and intrusion management solution provider, welcomes industry veteran Tina Serafin as its new Director of Professional Services, Training & Software Support. A new position at AMAG, Tina is in charge of AMAG’s Professional Services department, all training initiatives and objectives, and managing the software site agreement program. Tina reports to Vice President of Technical Services, Ray Payne.
“I am thrilled to have the opportunity to manage a great department within AMAG, and to work with the team to achieve service delivery improvements in ProServices, Training and Software support,” said Tina.
“Tina’s experienced skill set will provide our customers with a higher level of exceptional customer service and support,” said Vice President of Technical Services, Ray Payne. “We are thrilled to have her depth of experience as part of our ProServices, Training and Software support teams.”
Tina comes to AMAG after 12 years at Lenel Systems International where she worked her way up from Trainer to Vice President, Global Services. As Vice President, Tina provided executive leadership with direct responsibility for both service execution and sales results for the Lenel and Guardall UTC companies. She implemented improved processes within her department which significantly increased customer satisfaction ratings, and led Quality initiatives that resulted in more effective service delivery.
You may contact Tina Serafin at firstname.lastname@example.org. For more information about AMAG Technology’s Symmetry Product Portfolio or Professional Services, visit www.amag.com or contact Customer Service at 800-889-9138.
About AMAG Technology
AMAG Technology’s Symmetry Security Management and Video Solutions can be found in a wide spectrum of markets: government, commercial, education, transportation, healthcare, utilities and banking. Based out of Torrance, California with sales and support located throughout the US, AMAG sells its Symmetry Product Portfolio of access control and network video systems through its Symmetry Authorized Resellers throughout North America. AMAG Technology is part of G4S Technology, a leading manufacturer of scalable, integrated security management systems headquartered in Tewkesbury, Gloucestershire, England. AMAG Technology has been at the leading edge of access control technology for over 40 years.