Avaya’s passion for innovation manifested itself in a complete overhaul of its access control security systems, encompassing 190 facilities throughout the United States and an additional 80 sites scattered across the globe. The goal was to create a secure, centralized global access control network that would be able to grant partial or universal access to any authorized cardholder. Not only did Avaya achieve its goal, but saved tens of thousands of dollars in the process.
As part of its separation from Lucent in 2000, Avaya inherited hundreds of facilities, and the electronic access control systems installed within them. Avaya’s newly formed Global Security and Real Estate departments decided the time was right to explore improvements to security at these facilities.
Bill Parkin, manager of Business Threat Assessment and Physical Security for Avaya, believed that the essential element in creating a centralized access control system was synchronization between the Avaya SAP® enterprise resource planning (ERP) database and the access control system’s card holder database. This synchronization would enable Avaya to centralize access badge production while ensuring the automatic activation – and deactivation – of cards, substantially reducing data entry and production costs.
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