Alcatel-Lucent, a leader in products and innovations in IP and cloud networking, as well as ultra-broadband fixed and wireless access, is responsible for countless breakthroughs that have shaped the networking and communications industry. Alcatel, whose headquarters were based in Plano, Texas, purchased Lucent in 2006, whose headquarters were located in Murray Hill, New Jersey. Lucent had standardized on AMAG Technology’s Symmetry Global access control system prior to the merger. Once Alcatel analyzed the system they quickly made the decision to standardize the America’s region on Symmetry Global.
Alcatel-Lucent’s security is divided into three regions: Americas, Asia-Pacific (APAC) and Europe, Middle East and Africa (EMEA). The Americas region, which includes 60 locations, is the most standardized of the three regions. Of the 60 locations throughout the US, 29 sites or 98% of the locations with access control utilize AMAG’s Symmetry access control system. Alcatel-Lucent installs access control in facilities with more than 25 doors. Nearly half of the facilities have more than 25 doors, including the big locations in Plano, Murray Hill and Naperville, Illinois which have 2000 employees each.
Each individual site monitors its own security, but receives support from one of the three large locations. Plano, Murray Hill and Naperville employ their own security staff with a 24 hour security operation in place. Each location has their own server; in fact Naperville is the main data center for the US. Plano supports offices located in the south and west. Murray Hill supports most sites in the north and on the east coast. Naperville supports the northern sites.
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