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Thorough training is vital to our success. For both staff and customers, full understanding of the systems ensures you will be able to fully exploit the maximum potential of the AMAG Technology system.
Training, for our own personnel and for our distributors, is one of the vital elements that helps make AMAG Technology a market leading manufacturer. It is the quality of our training that keeps us ahead of the field, ensuring that our wide range of access control products can always be maintained at peak performance by our distributors.
Our staff undergoes thorough and on-going training. Whatever their requirements, our distributors and their end users can be sure that the products we supply will be the most efficient, reliable and cost-effective solutions available.
Because we believe passionately in partnership, we want our distributors to be able to maximize the potential of the systems they install and maintain. To fulfill this desire, we have fully equipped in-house training facilities that can provide specialist technical training for our distributor personnel.
AMAG Technology's Education and Training Department offers several different training classes. Each class has its own unique focus, certification and limitations. As a part of our ongoing commitment to provide the best in support and products, we constantly refine and update our training program and our products to ensure that you receive the latest in technology enhancements and current product design.
AMAG Certification: Symmetry Essentials Training Course
AMAG believes that the most effective mechanism for introducing technicians to our product line is through classroom based, hands-on course engagement. The Symmetry Essentials five-day training provides the knowledge and skills required for first-level certification for AMAG resellers: AMAG Symmetry Technician. This highly interactive, hands-on class will provide experience on the current and emerging cutting-edge Symmetry™ products and integrations. This class is continuously updated based on the frequent technology advancements released with new versions, and is beneficial not only to technicians new to the Symmetry product line, but for those previously certified but expired for two years or more. This site includes hands on and exam based testing. Once completed, access to our 24 x 7 support team will be available for all sites covered under a Software Support Agreement.
For your convenience, this class is offered a minimum of once a month at both our Torrance, CA corporate headquarters and in the Washington DC area. Please refer to the 2011 Training Class Schedule for current availability. Additionally for the convenience of those who wish to train large groups in one session, we will continue to offer onsite training upon special request.
*New* 2011 Re-Certification Enhancements
AMAG is pleased to announce changes to our Reseller Re-Certification course offerings. Our primary goal is to ensure that all technicians who work with the Symmetry™ family of products are kept up to date with new software and hardware functionality released throughout the year. In support of this, re-certification will now be provided targeting specifically “what’s new” in the latest release. To minimize travel and time costs associated with additional training, AMAG has invested in a state of the art online Training Center.
Initial certification is valid for a one year time period from the classroom based completion. Prior to expiration, simply sign up for one of our online recertification webinars (via the AMAG Partner Site or AMAG_ReCertification_Webinars), scheduled frequently for your convenience and approximately 1½ to 2 hours in length. We believe by targeting on the latest technological improvements, we will best equip our reseller partners to fully take advantage of the sales potential of the product enhancements.
Information
For classroom training pricing, classroom registrations or if you have any other questions concerning our training services, please contact our Training Coordinator, Zonoe Jalomo at 800-874-1091 x716 or Zonoe.Jalomo@amag.com Full certification program information is also available via the AMAG Partner Site.
AMAG Technology
20701 Manhattan Place
Torrance, CA 90501
United States
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